At Reb's Nail Room, we strive to provide exceptional nail services and ensure a seamless booking experience for our clients. To maintain the highest standards and manage our schedule effectively, we have implemented a non-refundable deposit policy. This policy outlines the terms and conditions regarding deposits for nail appointments, in compliance with UK consumer and business laws.

 Purpose of the Deposit

The non-refundable deposit is required to secure your nail appointment. This deposit helps us:

- Confirm your commitment to the appointment.

- Allocate sufficient time and resources to provide the best service.

- Reduce the impact of late cancellations and no-shows.

 Deposit Amount

The deposit amount is specified at the time of booking and is a portion of the total service cost. The exact amount will be communicated to you when you schedule your appointment.

 Payment of Deposit

1. Booking Confirmation: Your appointment will be confirmed upon receipt of the deposit.

2. Payment Methods: Deposits can be paid via [accepted payment methods such as credit/debit card, PayPal, etc.]. Specific instructions will be provided during the booking process.

Non-Refundable Nature

1. Commitment: By paying the deposit, you agree to our non-refundable deposit policy. The deposit will not be refunded under any circumstances, including but not limited to:

   - Cancellation of the appointment by you.

   - Failure to attend the scheduled appointment (no-show).

   - Rescheduling requests within the restricted time frame (as specified below).

Rescheduling Policy

1. Advance Notice: If you need to reschedule your appointment, please provide at least [48 hours] notice. We will do our best to accommodate your request without forfeiting your deposit.

2. Late Rescheduling: Rescheduling requests made less than [48 hours] before your appointment will result in the forfeiture of your deposit, and a new deposit will be required to secure a new appointment.

 Cancellation Policy

1. Client Cancellations: If you cancel your appointment, your deposit will be forfeited.

2. Business Cancellations: In the rare event that we need to cancel your appointment, you will be given the option to reschedule without losing your deposit, or you may choose to receive a full refund of your deposit.

Exceptions

1. Exceptional Circumstances: In cases of genuine emergencies or extenuating circumstances, please contact us as soon as possible. We will review such cases individually and may, at our discretion, offer a deposit credit for future services.

 Compliance with UK Law

This non-refundable deposit policy complies with UK consumer law, including the Consumer Rights Act 2015. By booking an appointment and paying the deposit, you acknowledge and agree to the terms outlined in this policy.

 Contact Information

For any questions or concerns regarding our non-refundable deposit policy, please contact us at:

- Email: rebsnailroom@outlook.com

 Changes to This Policy

We reserve the right to modify this non-refundable deposit policy at any time. Changes and clarifications will take effect immediately upon their posting on our website. Please review this policy periodically to stay informed of any updates.

By booking an appointment with Reb's Nail Room, you acknowledge and agree to this non-refundable deposit policy.

Thank you for choosing Reb's Nail Room. We look forward to serving you!

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Note: This policy is designed to be compliant with UK consumer law, including the Consumer Rights Act 2015. If you have specific legal concerns, please consult with a legal professional to ensure full compliance with all applicable laws and regulations. 

At Reb's Nail Room, we value your satisfaction. If you are not entirely satisfied with your purchase, we’re here to help. This return policy outlines your rights and obligations under UK consumer and seller law.

Eligibility for Returns

1. Time Frame: You have 14 calendar days from the date you receive your item to request a return.
2. Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Proof of Purchase: A receipt or proof of purchase is required to complete your return.

Return Process

1. Initiate a Return: To initiate a return, please contact us at rebsnailroom@outlook.com with your order number and reason for return.
2. Return Authorization: Upon approval, we will provide you with a return authorization and instructions on how to send your item back to us.
3. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

1. Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
2. Processing: If your return is approved, we will process your refund within 14 days. A credit will automatically be applied to your original method of payment.
   

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at rebsnailroom@outlook.com

Cancellation Rights

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days without giving any reason. This cancellation period will expire 14 days after the day you receive your goods.

How to Cancel

1. Notification: To exercise the right to cancel, you must inform us of your decision to cancel by a clear statement sent to rebsnailroom@outlook.com
2. Return of Goods: If you cancel your order, you must send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation to us.

Refunds for Cancellations

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

Contact Information

For any questions about our return policy, please contact us at:

• Email: rebsnailroom@outlook.com

Changes to This Policy

We reserve the right to modify this return policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

By shopping at Reb's Nail Room, you acknowledge and agree to this return policy.

Thank you for shopping with us!